Your Guide to Social Media Changes & Where to Get Help
This resource list has been prepared by the Golden Plains Shire Council Youth Development Team to support young people and their families during the implementation of the new social media ban for under-16s. The list provides clear, reliable contacts and information sources to help navigate questions, concerns, and challenges related to the ban. It also includes a range of general mental health and wellbeing services, both national and local, to ensure young people have access to the help they need.
Our intention is to make sure every young person in the Golden Plains community feels supported and knows where to turn for assistance, whether it’s understanding the ban, managing online safety, or seeking help for mental health and wellbeing.
If you or someone you know would like to chat, ask questions, or connect with local youth programs, please reach out to the Golden Plains Youth Development Team at: 5220 7111 or [email protected].

Local Golden Plains Shire Youth Supports
Golden Plains Youth Development
Golden Plains Youth Hub, 132a Milton Street Bannockburn
Open for Drop-in every Wednesdays in January from 1.30 – 4.30pm
Phone: 5220 7111
Email: [email protected]
Community Assistance Directory
Local services for health, family support, emergency relief
Federal Government Social Media Ban - where to find help - Website
Social media under 16s ban | The good, the bad and your brain - Phone: 1800 55 1800 - Website
Social media age restrictions hub (includes full list of banned sites) - Website
Social Media Ban resources - Website
Social media ban FAQs for parents - Website
Social Media Age Restrictions Resource Hub - Website
Social media ban in Australia | A simple guide - Website
Headspace – Mental health support
ReachOut – Online chat and resources
Kids Helpline – Ages 5–25
Phone: 1800 55 1800
13YARN – Crisis support for Aboriginal and Torres Strait Islanders
Phone: 13 92 76
Lifeline – 24/7 crisis support
Phone: 13 11 14
Suicide Call Back Service
Phone: 1300 659 467
Beyond Blue – Anxiety, depression, suicide prevention
Phone: 1300 22 4636
1800 RESPECT – Family violence
Safe Steps – 1800 015 088
Men’s Line Australia – 1300 789 978
QLife – 1800 184 527
Rainbow Door – 1800 729 367
ADF Drug Info Textline – 0439 TELL ME
VicEmergency – 1800 226 226
Wildlife Welfare – 13 61 86
Yarning SafeNStrong – 1800 959 563
Djirra – 1800 105 303
