Golden Plains Shire Council Community Rapid Antigen Test (RAT) Program

Community RAT Program
Community Safety
Health & Wellbeing

FREE Rapid Antigen Tests (RATs) are now available for all community members to collect at the Golden Plains Shire Customer Hubs located at: 2 Pope Street, Bannockburn and 19 Heales Street, Smythesdale

If you have symptoms or have been in contact with someone who has COVID-19, please do not collect RATs until you are well. If you can’t get to a location, someone else can collect free RATs for you.

For more information, or if you are unable to visit one of the Customer Hubs to access free RATs, please contact Council’s Customer Experience team by calling 5220 7111 and the team will assist you.

Frequently Asked Questions (FAQs)

Who can get free rapid antigen tests? 

All community members who present to a collection site can receive up to 10 tests (2 kits) for themselves, plus up to 10 tests (2 kits) for each member of their household per visit.

Community members requesting tests do not need to verify eligibility and do not need to reside within the municipality.

The current testing advice determines the following quantities for priority and high-risk community members (or someone collecting tests on their behalf)

People with disabilities or their carer can receive 20 tests (4 kits) per visit and do not need to verify eligibility.

What if I have symptoms or I am a contact of a COVID-19 case? 

You should not go to a council site if you have COVID-19 symptoms. Someone can collects RATs on your behalf at any council collection site.. 

Where can I get more information on the use of RATs? 

For more information about getting tested and reporting a positive rapid antigen test result, visit the Department of Health website. ( Alternatively you can call the National Coronavirus Helpline on 1800 675 398.

What happens if I can’t get to Council’s Customer Hubs?

Council is committed to ensuring all of our high-risk of COVID-19 Community members have access to RATs. Please contact the Customer Experience Team on 5220 7111 and the team will help make arrangements to deliver you RATs safely.

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