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Aged and Disability Services

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Home and Community Care (HACC)

Aged and Disability Services

This program offers a variety of in house and community based services to support your intention to live independently in your own home.

Living at Home Assessments (LAHA) provide the opportunity for assessment officers to consult with you in developing your care plan. This will include exploring your individual goals, aspirations, resources and level of support required to enable you to achieve these outcomes. The emphasis is on timely support and restorative care focus in maintaining or enhancing your capacity to live as independently as possible.  

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Assessment and care coordination

To identify your eligibility and level of service provision an assessment officer will meet with you in your home to discuss with you your priorities, care needs and identify an agreed approach to achieving a level of support that meets your needs and encourages you to restore capacity to complete tasks. 

Key elements of assessment include:

  • Living at Home Assessment
  • Development of an agreed care plan
  • Review assessments
  • Referral to other services

Living at Home Assessments

An assessment officer will visit you in your home to discuss with you your priorities and assess your care needs.  This assessment takes into account all aspects of your current situation, including home environment, social supports and factors that influence your health and wellbeing.

Care Plan

Your care plan will identify your personal goals/aspirations in terms of identifying care needs and supports that will assist you to remain independent in your home and community.


Review assessments are important to ensure your current service plan is continuing to meet your needs.  Service reviews will be undertaken, providing the opportunity to update your information and discuss your current support needs.  If your situations changes prior to a review, please contact the Aged and Disability Services Team.

Referral to other services

Your care needs may change over time where Home and Community Care services may not meet your needs fully.  The assessment officer will discuss with you other care service options available and to submit a referral.

Personal care

Due to a variety of situations you may experience difficulty completing daily hygiene tasks, meal preparation and shopping.

We can support you to complete the following:

  • Showering
  • Dressing
  • Grooming
  • Toileting
  • Meal preparation
  • Shopping
  • Monitoring medication administration

Domestic Assistance

The domestic assistance program aims to support you to complete daily tasks so that you are able to continue living in your own home. The level of assistance provided will vary depending on your situation and abilities.

We can support you to complete the following:

  • Household cleaning
  • Laundry needs
  • Ironing
  • Bed-making


Specialist service to support you and your family. Golden Plains Shire can support you with:

  • In home and out of home respite
  • Meaningful activities
  • Regular or occasional service
  • Reduce social isolation
  • Support social engagement
  • Assist to maintain caring role
  • Enjoyable activity for care recipient

Property Maintenance

Experienced contractors are engaged to complete basic home maintenance tasks which do not require the skills of a qualified tradesperson. This service supports a safe and secure home environment. Minor home repairs and modifications to ensure safety, security and accessiblity. Tasks include the installation of ramps and handrails following an occupational therapy home visit. 

Assistance provided to install:

  • Hand / grab rails
  • Access ramps
  • Smoke detectors
  • Door and window locks

Assistance provided for minor household repair or maintenance:

  • Gutter cleaning
  • Annual house block / garden cleaning
  • In certain circumstances a major specialty clean and declutter as required

Social Support

Community based social support groups support frail aged, older people and their carers who live in the community and who’s capacity for independent living are at risk of premature or inappropriate admission to long term residential care. Welcoming and supportive social programs provided weekly at Bannockburn, Haddon and Rokewood. Participants enjoy:

  • New friendships
  • Interactive activities
  • Structured exercise program
  • Freshly prepared meals to meet your individual dietary needs
  • Day trips / outings
  • Shopping specific trips
  • Allied health guest speaker

Delivered meals

The Meals on Wheels program provides nutritious meals delivered by volunteers weekly on Wednesday. Snap frozen nutritional meals are delivered to your home and Community Care Workers are able to assist with meal preparation.

  • A variety of main meals and/or sweets available
  • Delivered to your home weekly by volunteers providing a social contact


Call 03 5220 7151 for information about fees and services.


Individuals, family or friends can contact the Aged & Disability Services Unit to enquire about services available and to request initial needs assessment. A referral from other agencies is not required.

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Golden Plains Shire Council's  Aged and Disability Services Unit

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Page Last Updated:

Tuesday, 15 May 2018 - 2:15pm


Council acknowledges the traditional Wadawurrung owners of this land. Council pays its respects to Wadawurrung Elders both past and present and extends that respect to all Aboriginal and Torres Strait Islander People who are part of Golden Plains Shire.