Results are back from the 2016 Early Years Satisfaction Survey, and a report of findings is now available.
Golden Plains Shire Council would like to thank all those who participated in the 2016 Early Years Satisfaction Survey. Feedback will help us improve our services to the community in the future.
The 2016 Early Years Satisfaction Survey was conducted between June and August 2016 to gauge service satisfaction levels with current and past users of Golden Plains Shire Council’s Child and Family Services.
Council is very pleased that the survey revealed strong satisfaction levels across all key areas, and looks forward to working with the results to create an even better community service. Some of the key findings included:
- 89% of respondents rated the overal service delivery as ‘very good’ or ‘good’.
- 99% of respondents rated the facilities as ‘very good’ or ‘good’
- 92% of respondents rated the overall programs and activities as ‘very good’ or ‘good’.
The survey also identified opportunities to strengthen current service delivery. Key improvement areas are outlined in the attached report.
Community members will have the opportunity to discuss survey findings and actions in a workshop, which will be held in November. Visit Council’s Have Your Say page to stay updated.
Click here to view the report.